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IT Fidelity aims to be the leading national provider of IT services to small to medium size businesses without a dedicated or complete IT staff. We will strive to achieve this goal by constantly improving the value of our services and focusing on making our customers more efficient, productive, and satisfied with their technology investments.
Until now, small businesses often couldn't afford to hire a full-time IT staff member or an outside IT consultant when they had a problem with their computer systems or just needed some good advice. Professional technology consultants can charge upwards of $100 per hour, and as a result, small business technical support usually defaults to two things: either a tech-savvy friend or a product-focused equipment manufacturer who may offer temporary solutions. Neither of these options provide the time, expertise and assistance needed to enhance total system productivity. How then, can a small business compete in this fast paced business environment? How can it be assured that it's optimizing system performance and maximizing the technology investment?
IT Fidelity delivers the same level of complete technical support found at large companies, but at an affordable, flat monthly fee. We provide the highest quality service at an affordable price by using a combination of local onsite experts and network management tools and services performed over the Internet. Troubleshooting, training, support & planning. All in one place, all at one price.