Managed IT Services
The hidden cost of lost time and productivity due to technical problems is the single largest expense of business technology today.
With IT Fidelity you have the benefits of a fully staffed IT department, at a tiny fraction of the cost - and for much less than it's costing you to function without qualified IT support. We are at your service 24 hours a day, 365 days a year. When you do have a problem, there's just one number to call, any time of day or night.
We remotely monitor the critical aspects of every system's security and performance around the clock, allowing us to anticipate and correct many issues before they occur.
We assign you a dedicated account manager who takes the time to understand your current technology needs and your business goals. As a result, we can help you make the right technology decisions now and in the future.
We help with all your technology purchases, assuring that you get everything you need (and nothing you don't), all at the lowest prices.
We train your people in the correct usage of the tools they currently have and the new ones you'd like to provide them.
All of our technicians are highly trained and certified, typically in multiple technologies, and they're especially talented at working with people who would rather remain non-technical.
We can remotely take control of an unruly PC or server. This frees your employee from wrestling with the problem, the risk of making it worse, and the tedium of the "now do this and tell me what happens" approach you get with ordinary telephone support.
We'll arrive on site as needed and stay there until the problem is fully resolved.
And remember, all this is included in the flat monthly rate. There's no "meter running" as there is with consulting services, so there are no service charge surprises.
IT Fidelity provides an array of essential IT services on a flat rate subscription basis to small and medium sized businesses. We help you minimize the hidden costs of PC ownership, which are considerable.
We also minimize the daily hassles involved with using and managing technology, so you can get on with your business.
Whether you already have some technical expertise on staff or not, we provide whatever expertise you need but don't have.
We view ourselves as an extension of your business. Our goals are nothing short of a dramatic reduction in your total cost of technology ownership and a dramatic reduction in your technology-induced stress level.
That's why every customer engagement begins with a free technology review with one of our technology consultants. It's the best way to get the "lay of the land" in addition to getting an on-going relationship started.
The more we know about you, the more return you'll see from your investment with us.
Let us show you how you can have the IT solutions you need at prices that won't break the bank.
IT Fidelity is a Information Technology Solutions Provider dedicated to providing reliable and cost effective services for our clients.